Virtual Business Plus +
Telephone Answering Service

Our combined Virtual Business Plus + Telephone Answering Service package includes mail forwarding for both business and official mail, as well as a professional telephone answering service. This provides a huge saving compared to traditional office space and staff costs.

Using our choice of prestigious or premium Central London addresses as your business and official address not only protects the privacy of all company directors but creates the impression with clients and suppliers of an established business with its own premises.

Our experienced staff ensure your mail is forwarded to you and your telephone calls are answered professionally and promptly using your company name, with all messages sent immediately to you, so you never miss a call or opportunity.

Choose a Prestigious Office

1 Year Service

£349.99 +VAT

Buy Now

Plus £20 Postal Deposit

Choose Our Premium Office

1 Year Service

£349.99 +VAT

Buy Now

Plus £20 Postal Deposit

Who it’s for

Those who wish to receive both business and official mail

Startups, freelancers, entrepreneurs and SMEs

Company directors who wish to protect their privacy and require a UK service address

Business owners who can't always get to the phone

Those who need access to a London meeting room (fees apply)

UK and international companies who want to trade in the UK or establish a presence in other cities

Companies who want to save money on hiring a receptionist

Key features

Telephone Answering Service with unlimited calls and messages

Virtual Business Address with free scan and upload of all business and official mail

Your own London, Edinburgh, or Ipswich telephone number

Calls answered professionally in your company name

Choice of Central London Virtual Business Addresses: West End or the Strand

Includes all directors of a company (and partners of an LLP)

How it works

Complete your order, provide KYC documents and your line will be set up within 1 hour

Once your KYC documents are submitted and verified, you can start using your chosen business address.

Business and official mail will be forwarded to you, scanned and uploaded or held for collection

Our friendly and professional staff answer your calls in your business name

Contact details and a brief message will be taken and sent to your online account, email address and via MYCO app

Frequently Asked Questions

What is the difference between your Prestigious and Premium London addresses?: Our Prestigious London addresses are located at 85 Great Portland Street and 7 Bell Yard and our Premium London address is located at 167-169 Great Portland Street.
While our Prestigious addresses will create a great impression with clients and suppliers of an established business with its own Central London premises, upgrading to our Premium London location ensures an even more prominent address at 167-169 Great Portland Street – a large, iconic and very attractive Edwardian building, steeped in London history.
Our Virtual Business Address and Virtual Business Plus clients at our Premium London address also benefit from our range of private meeting rooms for hire for up to 10 people, free tea and coffee, a fully-equipped kitchen, as well as access to our Business Lounge.

What are the fees for using the meeting rooms at your Premium London address?: Our Premium London address has a range of four modern, unbranded meeting rooms to comfortably seat up to 10 people for private meetings. Our meeting rooms can be hired by our Virtual Business Address and Virtual Business Plus clients at our Premium address for as little as £20/hour + VAT. Use of our meeting rooms also grants you free access to our Business Lounge.

Which of your services or combined packages allow use of the Premium London address?: You can choose to upgrade any of our services or combined packages to our Premium London location. However, only Virtual Business Address and Virtual Business Plus clients using the Premium location have the option to hire our range of meeting rooms, with additional access granted to our Business Lounge.

What is the difference between Virtual Business Address and Virtual Business Plus?: A Virtual Business Address can be used where you would show your place of business. For example, on your website and stationery. When business mail is received, we forward this to you or, if preferred, open the mail and scan and upload it to your dedicated client portal. Personal mail will not be forwarded.
Should you need to host a meeting or need somewhere to work from when in London, our 167-169 Great Portland Street Premium London address has a range of four modern, unbranded meeting rooms to comfortably seat up to 10 people for private meetings. Our 85 Great Portland Street office has a four-space meeting table to use and our Bell Yard office has an eight space meeting table.
Virtual Business Plus has the added benefits of being able to use our choice of prestigious addresses or premium address as your Virtual Business Address, as well as your Registered Office Address and Director Service Address.

How much do you charge for your meeting rooms?: At our 167-169 Great Portland Street (London) premium office, we charge £20.00 +VAT for a four space meeting room, £40.00 +VAT for an eight space meeting room and £50.00 per hour +VAT for a ten space meeting room. At our 7 Bell Yard (London) office, we charge £30.00 per hour +VAT for our six space meeting room. At our 85 Great Portland Street (London) office, we charge £20.00 per hour +VAT for our four space meeting room.

How long does the mail forwarding service take to set up?: Once you have purchased your Virtual Business Address or Virtual Business Plus service online, the account holder must provide ‘Proof of ID’ and ‘Proof of Address’ documentation within 7 days to fully activate the service.

How frequently is mail forwarded?: Mail within UK is forwarded daily.
International mail is sent twice a week.

Can I collect mail from your office?: Yes. All we ask is that you let us know when you are coming in so we can ensure your mail is ready for collection.

Is there a charge for mail forwarding?

The cost of forwarding official and business mail to you is:

Letters at £0.50 per item + Royal Mail 1st class postal charges.
Parcels at £5 per item + Royal Mail Tracked postal charges.

Can I use your address on my ‘Google My Business’ profile?: No, unfortunately our virtual office locations are not eligible for a 'Google My Business' profile on Google. However, other smaller online business directories might allow our locations to be used.

How does the Telephone Answering Service work?: You can choose either a London (020), Edinburgh (0131) or Ipswich (01473) phone number which you can either use as your own number or you can divert calls to it when you are busy. When your number is called, we answer it in your company name. We then let the caller know they are through to reception and that your phone extension is busy. We will take a message and their contact information, which are all immediately uploaded to your online admin account and sent to you by email and via the MYCO smartphone app.

What days and hours does your Telephone Answering Service operate?: Our Telephone Answering Service operates between 9am-5:25pm Monday to Friday (excluding UK Bank Holidays).

Does my contract automatically renew at the end of my 12-month term?: No, we do not automatically renew any of our services. We send a renewal email approx. a month before an annual renewal is due. These are followed by several reminders if action has not been taken.

What documents do I need to provide for verification?: To complete the process, all Officers including Corporate Officers (except Secretaries) will need to provide one each of the following: One Government Issued Photo ID and One Proof of Address dated within the last three months, preferably a Bank Statement.
In addition, the account holder and the payment cardholder (if different from the account holder) will also be required to provide valid Photo ID for verification purposes.

Proof of ID accepted:
- Passport (UK or foreign)
- UK Driving Licence (full or provisional, photocard)
- National Identity Card (for EEA or Swiss nationals)

Proof of Address accepted:
(These must contain your full name and be dated within the last three months. Abbreviations of your name may not be accepted. Please note: we do not accept Proof of Address addressed to businesses.)

- Utility bill (gas, electric, television, landline phone bill)
- Bank, Building Society or Credit Union statement

Do you accept parcels?: Yes, we accept parcels at 167-169 Great Portland Street, 85 Great Portland Street, and 7 Bell Yard (London); 50 Princes Street (Ipswich); and 5 South Charlotte Street (Edinburgh) offices. Parcels should be addressed to your business name, not exceed standard shoebox dimensions (35cm x 25cm x 13cm), and weigh no more than 3kg. Handling fees are £5 per parcel for collection or forwarding, plus postage. Oversized or overweight parcels may incur additional charges or be refused. Please note, goods are not insured while on our premises. For more details, refer to our Terms and Conditions.

Virtual Business Plus + Telephone Answering Service Choose from our prestigious or premium addresses as your Virtual Business Address, plus a telephone answering service, to portray a professional image.	Prestigious Choose from our prestigious city centre addresses in Central London, Edinburgh or Ipswich. Only £349.99 Per Year	Premium Choose our premium Central London office at 167-169 Great Portland Street, W1. Only £349.99 Per Year
Virtual Business Address
Registered Office Address
Director Service Address
Option to Forward, Scan or Collect Mail
Official & Business Mail Forwarding
Mail Sorted Daily
Client Portal (Manage your account and access your documents)
View Mail Received (On Web Browser or via our MYCO app)
Parcels & Packages Signed For	Parcels & packages signed for, if you sign up to either our 85 Great Portland Street, 7 Bell Yard, 5 South Charlotte Street or 50 Princes Street locations.
Access to Meeting Rooms	Access to any of our meeting room locations.
Telephone Answering Service
Dedicated London Phone Number
Unlimited Phone Calls & Messages
Access to Business Lounge
Increased Brand & Business Credibility
Networking Opportunities

Virtual Business Plus + Telephone Answering Service

Virtual Business Plus + Telephone Answering Service

Choose a Prestigious Office

Choose Our Premium Office