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Virtual Business Address +
Telephone Answering Service

Enjoy 3 months FREE

Enjoy 3 months free when you sign up to any of our packages, which include a yearly Virtual Business Address or Virtual Business Plus service - At our premium 167-169 Great Portland Street address

Virtual Business Address +
Telephone Answering Service

Our combined Virtual Business Address + Telephone Answering Service package includes mail forwarding for business mail, as well as a professional telephone answering service. This provides a major cost saving compared to traditional office space and staff costs.

Using a choice of one of our prestigious or premium Central London addresses as your business address not only protects your privacy but helps to create the right impression with clients and suppliers, generating an image of an established business with its own premises.

Our experienced staff ensure your business mail is forwarded to you and your telephone calls are answered professionally and promptly using your company name, with all messages being sent immediately to you, ensuring you never miss a call or opportunity.

Choose a Prestigious Office

£199.99 +VAT

Buy Now

Plus £20 Postal Deposit

Learn More A £20 postal deposit is required to cover the cost of physically forwarding business mail to you.

or

Choose Our Premium Office

£349.99 +VAT

Buy Now

Plus £20 Postal Deposit

Learn More A £20 postal deposit is required to cover the cost of physically forwarding business mail to you.

Virtual Business Address +
Telephone Answering Service

Choose from our prestigious or premium addresses as your Virtual Business Address and Telephone Answering Service, to portray a professional image.

Prestigious

Choose from our prestigious city centre addresses in Central London, Edinburgh or Ipswich.

Only £199.99 Per Year

Premium

Choose our premium Central London office at 167-169 Great Portland Street, W1.

Only £349.99 Per Year
Virtual Business Address
Option to Forward, Scan & Collect Mail
Business Mail Forwarding
Mail Sorted Daily
View Mail Received (On Web Browser or via our MYCO app)
Parcels & Packages Signed For
Client Portal (Manage your account and access your documents)
Meeting Rooms
Telephone Answering Service
Dedicated London Phone Number
Unlimited Phone Calls & Messages
Access to Business Lounge
Increased Brand & Business Credibility
Networking Opportunities

Who it’s for

Those who wish to receive 'business' mail only

Startups, freelancers, entrepreneurs and SMEs

Business owners who can't always get to the phone

Those who need access to London meeting rooms or hot desks (fees apply)

UK and international companies who want to establish a presence in other cities

Companies who want to save money on hiring a receptionist

Key features

Telephone Answering Service with unlimited calls and messages

Virtual Business Address with free scan and email of all business mail

Your own London telephone number

Calls answered professionally in your company name

Choice of Central London Virtual Business Addresses: West End, City or the Strand

How it works

Select your required package, complete your order and start receiving messages the same day

Change your business address to our address

Business mail will be forwarded to you, scanned and emailed or held for collection

Our friendly and professional staff answer your calls in your business name

All messages (including contact details) are taken and sent to you instantly via email, your online admin panel and our free MYCO app

Frequently Asked Questions

What is the difference between your Prestigious and Premium London addresses?
Our Prestigious London addresses are located at 85 Great Portland Street, 63-66 Hatton Garden and 7 Bell Yard and our Premium London address is located at 167-169 Great Portland Street.
While our Prestigious addresses will create a great impression with clients and suppliers of an established business with its own Central London premises, upgrading to our Premium London location ensures an even more prominent address at 167-169 Great Portland Street – a large, iconic and very attractive Edwardian building, steeped in London history.
Our Virtual Business Address and Virtual Business Plus clients at our Premium London address also benefit from our range of private meeting rooms for hire for up to 10 people, free tea and coffee, a fully-equipped kitchen, as well as access to our Business Lounge.
What are the fees for using the meeting rooms at your Premium London address?
Our Premium London address has a range of five modern, unbranded meeting rooms to comfortably seat up to 10 people for private meetings. Our meeting rooms can be hired by our Virtual Business Address and Virtual Business Plus clients at our Premium address for as little as £12/hour + VAT (min 4-hour booking). Use of our meeting rooms also grants you free access to our Business Lounge.
Which of your services or combined packages allow use of the Premium London address?
You can choose to upgrade any of our services or combined packages to our Premium London location. However, only Virtual Business Address and Virtual Business Plus clients using the Premium location have the option to hire our range of meeting rooms, with additional access granted to our Business Lounge.
How does a Virtual Business Address work?
A Virtual Business Address can be used where you would show your place of business. For example, on your website and stationery.
When business mail is received, we forward this to you or, if preferred, open the mail and scan and email it to you. Personal mail will not be forwarded.
Should you need to host a meeting or need somewhere to work from when in London, our Premium London address at 167-169 Great Portland Street has a range of four modern, unbranded meeting rooms to comfortably seat up to ten people for private meetings. Our 85 Great Portland Street office has a four-seater meeting table to use and our Bell Yard office has a six-seater meeting table, as well as hot desks (fees apply).
Can I use a Virtual Business Address for my Registered Office Address?
Our Virtual Business Address cannot be used as a Registered Office Address or Director Service Address. However, if you purchase our package Virtual Business Plus, this can be used as your Virtual Business Address, Registered Office Address and Director Service Address.
How much do you charge for your meeting rooms and hot desk space?
At our 167-169 Great Portland Street (London) premium office, we charge £12.00 +VAT for a four space meeting room, £24.00 +VAT for an eight space meeting room and £30.00 per hour +VAT for a ten space meeting room. At our 7 Bell Yard (London) office, we charge £15.00 per hour +VAT for both our meeting room and hot desk space. At our 85 Great Portland Street (London) office, we charge £10.00 per hour +VAT for both our meeting room and our hot desk space.
A minimum four-hour booking is required for all services at our London offices.
How frequently is mail forwarded?
The frequency at which mail is forwarded or scanned and emailed is up to you. Most of our Virtual Business Address clients choose to have their mail forwarded daily; however, you can choose to have it forwarded daily, weekly or monthly.
By default, your account will be set up for us to forward your received business mail daily. If you prefer a different frequency or would like your mail scanned and emailed to you, simply let us know and we will update your account.
Can I collect mail from your office?
Yes. All we ask is that you let us know when you are coming in so we can ensure your mail is ready for collection. Mail collection is not available from our 63-66 Hatton Garden (London) office.
Is there a charge for mail forwarding?
The cost of forwarding business mail to you by 1st Class mail is £0.20p per item + postal charges. We do not get proof of postage for mail.
Can I use your address as my ‘Google My Business’ address?
No, unfortunately Google do not allow this; however, other smaller online business directories might.
How does the Telephone Answering Service work?
We will give you a London (0203) phone number which you can either use as your own number or you can divert calls to it when you are busy. When your number is called, we answer it in your company name. We then let the caller know that the extension is busy, you are in a meeting or calls are going to voicemail (or anything else as instructed by you). We will take a message and their contact information, which are all immediately uploaded to your online admin account and sent to you by email and via the MYCO smartphone app.
What days and hours does your Telephone Answering Service operate?
Our Telephone Answering Service operates between 9am-5.30pm, Monday to Friday. (excluding bank holidays)
Can I use the Virtual Business Address + Telephone Answering Service for less than a year?
Yes. Our Virtual Business Address + Telephone Answering Service is available for 12-month, six-month, three-month, or one-month contracts.
Does my contract automatically renew at the end of my 12-month, six-month, three-month, or one-month term?
No, we do not automatically renew any of our services. We send a renewal email approx. a month before an annual renewal is due and approx. a week before a six, three or one-month renewal is due. These are followed by several reminders if action has not been taken.
What ID do I need to supply?
You are required to supply proof of your ID (passport, driving licence photocard, government-issued ID card, HM Forces ID card, valid Student card, employment ID card, disabled driver blue badge) and proof of address (utility bill, bank statement, mortgage statement, HMRC Notice of Coding) within seven days.You will be shown where to upload your ID once your order is complete.
How do I start?
Simply select the required combined package, complete the order form, and make the payment online using Worldpay. Once we have your order, your account will be active and ready to use. As soon as you have submitted your order, check your emails, as you will receive an automatic email confirming your order and the correct address to use.
Do you accept parcels?
We accept 1-2 parcels a month, no bigger than a standard shoebox (approx. 35cm x 25cm x 13cm) and no heavier than 2KG at 167-169 Great Portland Street, 85 Great Portland Street and 7 Bell Yard (London), 10 Queen Street (Ipswich) and 64a Cumberland Street (Edinburgh). Parcels larger than a standard shoebox size will not be accepted. Parcels are NOT accepted at 63-66 Hatton Garden (London) or 101 Rose Street South Lane (Edinburgh).
Parcel Forwarding Fee is £5 each + postal charges.

Choose from our prestigious Central London addresses

West End, W1

85 Great Portland Street
London

167-169 Great Portland Street
London

City, EC1

Hatton Garden
London

Strand, WC2

Bell Yard
London

Discover Our Additional Services

Save more when you upgrade to a combined package

Meeting Rooms

Learn More

Virtual Business Plus +
Website & Email Hosting

Learn More

Virtual Business Plus +
Telephone Answering Service

Learn More

VIEW ALL SERVICES

What do our clients say?

“An amazing service, I enquired late evening and was set up that day. Big shout out to Aga, she was so lovely and really helpful with all of my questions. Highly recommended!”

Tom J United Kingdom

"Excellent service. Their staff are always ready to answer your messages and help with any assistance you need about your company setup and lots more."

Napoleon Okugbe Nigeria

“Excellent Services, excellent people. Even during coronavirus outbreak, our communications are instant! ”

Fotis Grontàs Greece

“We have been treated professionally and courteously at all times with the Registered Office UK and intend to continue using their business services.”

Jack Avondo South Africa

“Excellent service, pleasure to have business with You! ”

Magsud Hasanov Germany

“It is always a real pleasure for me to contact the staff of this Company. They are fast, competent, friendly and attentive. ”

Valerii Russia

Contact Us

Thank you for visiting our website. Our friendly and hard-working team at The London Office will sort your mail, take your calls and simply be there behind-the-scenes to support your business. We assure you of a professional, reliable and friendly service at all times.

Our support team can be found working on your behalf from 9am to 5.30pm Monday to Friday (excluding UK public holidays).

Please use our contact form to email us or use our details below to telephone, arrange a call back or live chat with our support team.

Get in Touch

We work with businesses, corporations and startups worldwide. How can we help?

Speak to one of our friendly team members

Sales

020 7183 3787

09:00 – 17:30 | Monday to Friday

Company Formations

020 7183 2653

09:00 – 17:30 | Monday to Friday

Support

020 7183 5369

09:00 – 17:30 | Monday to Friday

The London Office is a UK-based, behind-the-scenes business to business service provider specialising in Registered Office Address, Director Service Address, Business Address, Company Formations and Telephone Answering services with cost-effective packages and customer service at its core.

© 2021 The London Office, All Rights Reserved. A division of Registered Office (UK) Ltd | VAT No: GB263877953 | Company No: 09347868

COVID-19 & The London Office

With staff and client safety as our absolute priority, we are suspending all meeting room hire until further notice.

All our other services remain completely operational; all mail is being processed daily and every call is being answered. Please read more about how COVID-19 may affect your mail forwarding times here.