Virtual Business Address +
Telephone Answering Service

Our combined Virtual Business Address + Telephone Answering Service package includes mail forwarding for business mail, as well as a professional telephone answering service. This provides a major cost saving compared to traditional office space and staff costs.

Using a choice of one of our prestigious or premium Central London addresses as your business address not only protects your privacy but helps to create the right impression with clients and suppliers, generating an image of an established business with its own premises.

Our experienced staff ensure your business mail is forwarded to you and your telephone calls are answered professionally and promptly using your company name, with all messages being sent immediately to you, ensuring you never miss a call or opportunity.

Choose a Prestigious Office

1 Year Service

£319.99 +VAT

Buy Now

Plus £20 Postal Deposit

Choose Our Premium Office

1 Year Service

£319.99 +VAT

Buy Now

Plus £20 Postal Deposit

Virtual Business Address + Telephone Answering Service Choose from our prestigious or premium addresses as your Virtual Business Address and Telephone Answering Service, to portray a professional image.	Prestigious Choose from our prestigious city centre addresses in Central London, Edinburgh or Ipswich. Only £319.99 Per Year	Premium Choose our premium Central London office at 167-169 Great Portland Street, W1. Only £319.99 Per Year
Virtual Business Address
Option to Forward, Scan & Collect Mail
Business Mail Forwarding
Mail Sorted Daily
View Mail Received (On Web Browser or via our MYCO app)
Parcels & Packages Signed For	Parcels & packages signed for, if you sign up to either our 85 Great Portland Street, 7 Bell Yard, 5 South Charlotte Street or 50 Princes Street locations.
Client Portal (Manage your account and access your documents)
Access to Meeting Rooms	Access to any of our meeting room locations.
Telephone Answering Service
Dedicated London Phone Number
Unlimited Phone Calls & Messages
Access to Business Lounge
Increased Brand & Business Credibility
Networking Opportunities

Who it’s for

Those who wish to receive 'business' mail only

Startups, freelancers, entrepreneurs and SMEs

Business owners who can't always get to the phone

Those who need access to a London meeting room (fees apply)

UK and international companies who want to establish a presence in other cities

Companies who want to save money on hiring a receptionist

Key features

Telephone Answering Service with unlimited calls and messages

Virtual Business Address with free scan and upload of all business mail

Your own London, Edinburgh, or Ipswich telephone number

Calls answered professionally in your company name

Choice of Central London Virtual Business Addresses: West End or the Strand

How it works

Complete your order, provide KYC documents and your line will be set up within 1 hour

Change your business address to our address

Business mail will be forwarded to you, scanned and uploaded or held for collection

Our friendly and professional staff answer your calls in your business name

Contact details and a brief message will be taken and sent to your online account, email address and via MYCO app

Frequently Asked Questions

What is the difference between your Prestigious and Premium London addresses?: Our Prestigious London addresses are located at 85 Great Portland Street and 7 Bell Yard and our Premium London address is located at 167-169 Great Portland Street.
While our Prestigious addresses will create a great impression with clients and suppliers of an established business with its own Central London premises, upgrading to our Premium London location ensures an even more prominent address at 167-169 Great Portland Street – a large, iconic and very attractive Edwardian building, steeped in London history.
Our Virtual Business Address and Virtual Business Plus clients at our Premium London address also benefit from our range of private meeting rooms for hire for up to 10 people, free tea and coffee, a fully-equipped kitchen, as well as access to our Business Lounge.

What are the fees for using the meeting rooms at your Premium London address?: Our Premium London address has a range of four modern, unbranded meeting rooms to comfortably seat up to 10 people for private meetings. Our meeting rooms can be hired by our Virtual Business Address and Virtual Business Plus clients at our Premium address for as little as £20/hour + VAT. Use of our meeting rooms also grants you free access to our Business Lounge.

Which of your services or combined packages allow use of the Premium London address?: You can choose to upgrade any of our services or combined packages to our Premium London location. However, only Virtual Business Address and Virtual Business Plus clients using the Premium location have the option to hire our range of meeting rooms, with additional access granted to our Business Lounge.

How does a Virtual Business Address work?: A Virtual Business Address can be used where you would show your place of business. For example, on your website and stationery.
When business mail is received, we forward this to you or, if preferred, we can scan and upload it to your client portal. Personal mail will not be forwarded.
Should you need to host a meeting or need somewhere to work from when in London, our Premium London address at 167-169 Great Portland Street has a range of four modern, unbranded meeting rooms to comfortably seat up to ten people for private meetings. Our 85 Great Portland Street office has a four-seater meeting table to use, and our Bell Yard office has a six-seater meeting table (fees apply).

Can I use a Virtual Business Address for my Registered Office Address?: Our Virtual Business Address cannot be used as a Registered Office Address or Director Service Address. However, if you purchase our package Virtual Business Plus, this can be used as your Virtual Business Address, Registered Office Address and Director Service Address.

How much do you charge for your meeting rooms?: At our 167-169 Great Portland Street (London) premium office, we charge £20.00 +VAT for a four space meeting room, £40.00 +VAT for an eight space meeting room and £50.00 per hour +VAT for a ten space meeting room. At our 7 Bell Yard (London) office, we charge £30.00 per hour +VAT for our six space meeting room. At our 85 Great Portland Street (London) office, we charge £20.00 per hour +VAT for our four space meeting room.

How frequently is mail forwarded?: Mail within UK is forwarded daily.
International mail is sent twice a week.

Can I collect mail from your office?: Yes. All we ask is that you let us know when you are coming in so we can ensure your mail is ready for collection.

Is there a charge for mail forwarding?

The cost of forwarding business mail to you is:

Letters at £0.50 per item + Royal Mail 1st class postal charges.
Parcels at £5 per item + Royal Mail Tracked postal charges.

Can I use your address on my ‘Google My Business’ profile?: No, unfortunately our virtual office locations are not eligible for a 'Google My Business' profile on Google. However, other smaller online business directories might allow our locations to be used.

How does the Telephone Answering Service work?: You can choose either a London (0203), Edinburgh (0131) or Ipswich (01473) phone number which you can either use as your own number or you can divert calls to it when you are busy. When your number is called, we answer it in your company name. We then let the caller know they are through to reception and that your phone extension is busy. We will take a message and their contact information, which are all immediately uploaded to your online admin account and sent to you by email and via the MYCO smartphone app.

What days and hours does your Telephone Answering Service operate?: Our Telephone Answering Service operates between 9am-5.30pm, Monday to Friday. (excluding bank holidays)

Does my contract automatically renew at the end of my 12-month term?: No, we do not automatically renew any of our services. We send a renewal email approx. a month before an annual renewal is due. These are followed by several reminders if action has not been taken.

What ID do I need to supply?: The account holder is required to supply proof of ID (passport, driving licence photocard, national identity card, military identity card, residence permit or visa) and proof of address documentation (utility bill, bank statement, mortgage statement, HMRC Notice of Coding) within seven days. This is to ensure that we comply with Anti-Money Laundering (AML) regulations and ‘Know Your Customer’ requirements. You will be shown where to upload your ID once your order is complete.

Do you accept parcels?: We accept an unlimited number of parcels, provided each is no larger than a standard shoebox (approx. 35x25x13cm) and weighs no more than 3kg.
Parcels are only accepted at 167-169 Great Portland Street, 85 Great Portland Street, and 7 Bell Yard (London); 50 Princes Street (Ipswich); and 5 South Charlotte Street (Edinburgh).
Our parcel handling fee is £5 per parcel for collection or forwarding (plus postage).
Oversize and/or overweight parcels (see above) will be refused.

What do our clients say?

"Easy to use, quick responses when needed, great service."

Apex Cleaning & Maintenance Ltd | United Kingdom

"Very simple process, good pricing, and customer service available if needed."

Shirley Jaffrey The Aftercare Company | United Kingdom

"Great service and a very easy platform. Highly recommended."

The Happy House | United Kingdom

"I am happy with this address service. The services are good, the address is very cheap, and everything is all right."

Anas Nasir | Pakistan

"My excellent experience with The Registered Office (UK) Ltd was characterised by their super fast responses and their high level of helpfulness in taking the time to understand my business needs."

Orsolya | United Kingdom

See all our reviews

Virtual Business Address + Telephone Answering Service

Virtual Business Address + Telephone Answering Service

Choose a Prestigious Office

Choose Our Premium Office