Telephone Answering Service
Our affordable Telephone Answering Service is ideal for busy startups, SMEs, entrepreneurs and freelancers who don’t have time to answer the phone.
Our friendly staff ensure a professional image is portrayed to your clients by answering your calls promptly in your company name. Our small team of support staff are chosen and trained to present themselves as part of a team and not as a call-centre operator.
Our Telephone Answering Service helps you stay connected to your clients and guarantees you never miss a call or opportunity.
Who it’s for
Startups, freelancers, entrepreneurs and SMEs
Business owners who cannot always get to the phone
Companies that want to save money on hiring a receptionist
Key features
Your own London telephone number
Calls answered professionally in your company name
Unlimited phone calls
All messages taken
How it works
Select your required package, complete your order and start receiving messages within the hour
Our friendly and professional staff answer your calls in your business name
Messages (including contact details) are taken and sent to you instantly via email, your online admin panel and our free MYCO app
Never miss a call or opportunity again!
Frequently Asked Questions
- How does the Telephone Answering Service work?
- We will give you a London (0203) phone number which you can either use as your own number or you can divert calls to it when you are busy. When your number is called, we answer it in your company name. We then let the caller know that the extension is busy, you are in a meeting or calls are going to voicemail (or anything else as instructed by you). We will take a message and their contact information, which are all immediately uploaded to your online admin account and sent to you by email and via the MYCO smartphone app.
- What days and hours does your Telephone Answering Service operate?
- Our Telephone Answering Service operates between 9am-5.30pm, Monday to Friday. (excluding bank holidays)
- How long does it take to set up my Telephone Answering Service?
- During the working day, we can usually have you up and running within the hour. Orders placed outside working hours will be activated first thing the following day.
- Can I have my calls forwarded to me?
- We are adding a call forwarding service soon. We can let you know when this new service becomes available.
- How much do I pay for each call?
- There are no call or message charges. You only pay the annual fee.
- What ID do I need to supply?
- You are required to supply proof of your ID (passport, driving licence photocard, government-issued ID card, HM Forces ID card, valid Student card, employment ID card, disabled driver blue badge) and proof of address (utility bill, bank statement, mortgage statement, HMRC Notice of Coding) within seven days.You will be shown where to upload your ID once your order is complete.
- Does my contract automatically renew at the end of my 12-month term?
- No, we do not automatically renew any of our services. We send a renewal email approx. a month before an annual renewal is due. These are followed by several reminders if action has not been taken.
- How do I start?
- Simply select the required package, complete the order form, and make the payment online using Worldpay. Once we have your order, your account will be active and ready to use. As soon as you have submitted your order, check your emails, as you will receive an automatic email confirming your order and the correct address to use.
Discover Our Additional Services
Save more when you upgrade to a combined package
What do our clients say?
"Excellent service! Everyone I spoke with at The Registered Office was incredibly helpful and it made choosing their services easy. They've been reliable, timely in communication, and overall everything I could hope for."
"I can't recommend The Registered Office enough, nothing is ever too much bother. As a small business it's been fantastic to have an office address we can trust. Thank you!"
"I have had the pleasure of using The Registered Office for 3 years now and I cannot fault them in terms of service and professionalism. The choice of office addresses is excellent and certainly add value to my business. Service 5/5, People 5/5, value for money 5/5. I couldn't recommend more highly."
"Excellent service. Their staff are always ready to answer your messages and help with any assistance you need about your company setup and lots more."
"We have been treated professionally and courteously at all times with the Registered Office UK and intend to continue using their business services."
Contact Us
Thank you for visiting our website. Our friendly and hard-working team at The London Office will sort your mail, take your calls and simply be there behind-the-scenes to support your business. We assure you of a professional, reliable and friendly service at all times.
Our support team can be found working on your behalf from 9am to 5.30pm Monday to Friday (excluding UK public holidays).
Please use our contact form to email us or use our details below to telephone, arrange a call back or live chat with our support team.
Get in Touch
We work with businesses, corporations and startups worldwide. How can we help?
Sales
020 7183 3787
09:00 – 17:30 | Monday to Friday
Company Formations
020 7183 2653
09:00 – 17:30 | Monday to Friday
Support
020 7183 5369
09:00 – 17:30 | Monday to Friday
This service cannot be added to the 'Virtual Business Plus' service in your cart
This service cannot be added to the 'Virtual Business Address' service in your cart
This service cannot be added to the 'Virtual Business Address' service in your cart. Please upgrade to our 'Virtual Business Plus' service.
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FREE Limited Company Formation
Do you have a new company that needs incorporating at Companies House? We can incorporate your company free of charge.
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(This offer only applies to the company you are ordering for and not a different company)
London (West End) Office
167-169 Great Portland Street,
5th Floor, London, W1W 5PF
Close
167-169 Great Portland Street, W1
Situated close to Oxford Street, this is as central as it gets. The perfect Central London address for your business.
167-169 Great Portland Street, London, W1W 5PF
COVID-19 & The London Office
With staff and client safety as our absolute priority, our meeting room hire is suspended until June 21st 2021.
All our other services remain completely operational; all mail is being processed daily and every call is being answered. Please read more about how COVID-19 may affect your mail forwarding times here.
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