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Telephone Answering Service

Never miss another call or opportunity

Telephone Answering Service

Our affordable Telephone Answering Service is ideal for busy startups, SMEs, entrepreneurs and freelancers who don’t have time to answer the phone.

Our friendly staff ensure a professional image is portrayed to your clients by answering your calls promptly in your company name. Our small team of support staff are chosen and trained to present themselves as part of a team and not as a call-centre operator.

Our Telephone Answering Service helps you stay connected to your clients and guarantees you never miss a call or opportunity.

Telephone Answering Service

£129.99 +VAT

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Who it’s for

Startups, freelancers, entrepreneurs and SMEs

Business owners who cannot always get to the phone

Companies that want to save money on hiring a receptionist

Key features

Your own London telephone number

Calls answered professionally in your company name

Unlimited phone calls

All messages taken

How it works

Select your required package, complete your order and start receiving messages within the hour

Our friendly and professional staff answer your calls in your business name

Messages (including contact details) are taken and sent to you instantly via email, your online admin panel and our free MYCO app

Never miss a call or opportunity again!

Frequently Asked Questions

How does the Telephone Answering Service work?
We will give you a London (0203) phone number which you can either use as your own number or you can divert calls to it when you are busy. When your number is called, we answer it in your company name. We then let the caller know that the extension is busy, you are in a meeting or calls are going to voicemail (or anything else as instructed by you). We will take a message and their contact information, which are all immediately uploaded to your online admin account and sent to you by email and via the MYCO smartphone app.
What days and hours does your Telephone Answering Service operate?
Our Telephone Answering Service operates between 9am-5.30pm, Monday to Friday. (excluding bank holidays)
How long does it take to set up my Telephone Answering Service?
During the working day, we can usually have you up and running within the hour. Orders placed outside working hours will be activated first thing the following day.
Can I have my calls forwarded to me?
We are adding a call forwarding service soon. We can let you know when this new service becomes available.
How much do I pay for each call?
There are no call or message charges. You only pay the monthly or annual fee.
What ID do I need to supply?
You are required to supply proof of your ID (passport, driving licence photocard, government-issued ID card, HM Forces ID card, valid Student card, employment ID card, disabled driver blue badge) and proof of address (utility bill, bank statement, mortgage statement, HMRC Notice of Coding) within seven days.You will be shown where to upload your ID once your order is complete.
Can I use the Telephone Answering Service for less than a year?
Yes. Our Telephone Answering Service is available for 12-month, six-month, three-month, or one-month contracts.
Does my contract automatically renew at the end of my 12-month, six-month, three-month, or one-month term?
No, we do not automatically renew any of our services. We send a renewal email approx. a month before an annual renewal is due and approx. a week before a six, three or one-month renewal is due. These are followed by several reminders if action has not been taken.
How do I start?
Simply select the required package, complete the order form, and make the payment online using Worldpay. Once we have your order, your account will be active and ready to use. As soon as you have submitted your order, check your emails, as you will receive an automatic email confirming your order and the correct address to use.

Discover Our Additional Services

Save more when you upgrade to a combined package

Meeting Rooms

Learn More

Virtual Business Plus +
Website & Email Hosting

Learn More

Virtual Business Plus +
Telephone Answering Service

Learn More


What do our clients say?

“An amazing service, I enquired late evening and was set up that day. Big shout out to Aga, she was so lovely and really helpful with all of my questions. Highly recommended!”

Tom J United Kingdom

"Excellent service. Their staff are always ready to answer your messages and help with any assistance you need about your company setup and lots more."

Napoleon Okugbe Nigeria

“Excellent Services, excellent people. Even during coronavirus outbreak, our communications are instant! ”

Fotis Grontàs Greece

“We have been treated professionally and courteously at all times with the Registered Office UK and intend to continue using their business services.”

Jack Avondo South Africa

“Excellent service, pleasure to have business with You! ”

Magsud Hasanov Germany

“It is always a real pleasure for me to contact the staff of this Company. They are fast, competent, friendly and attentive. ”

Valerii Russia

Contact Us

Thank you for visiting our website. Our friendly and hard-working team at The London Office will sort your mail, take your calls and simply be there behind-the-scenes to support your business. We assure you of a professional, reliable and friendly service at all times.

Our support team can be found working on your behalf from 9am to 5.30pm Monday to Friday (excluding UK public holidays).

Please use our contact form to email us or use our details below to telephone, arrange a call back or live chat with our support team.

Get in Touch

We work with businesses, corporations and startups worldwide. How can we help?

Speak to one of our friendly team members


020 7183 3787

09:00 – 17:30 | Monday to Friday

Company Formations

020 7183 2653

09:00 – 17:30 | Monday to Friday


020 7183 5369

09:00 – 17:30 | Monday to Friday

The London Office is a UK-based, behind-the-scenes business to business service provider specialising in Registered Office Address, Director Service Address, Business Address, Company Formations and Telephone Answering services with cost-effective packages and customer service at its core.

© 2021 The London Office, All Rights Reserved. A division of Registered Office (UK) Ltd | VAT No: GB263877953 | Company No: 09347868

COVID-19 & The London Office

With staff and client safety as our absolute priority, we are suspending all meeting room hire until further notice.

All our other services remain completely operational; all mail is being processed daily and every call is being answered. Please read more about how COVID-19 may affect your mail forwarding times here.