Frequently Asked Questions
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UK limited companies and limited liability partnerships (LLP's) are legally required to have a UK registered office.
It is the formal and official address of the company and does not have to be the place where the business trades.
Companies House and HMRC will always write to a companies official address.
If you are a UK Limited company or a Limited Liability Partnership (LLP) you are legally required to maintain a UK registered Office address.
Official mail is usually mail sent to the company from Companies House and HM Revenue & Customs (HMRC) but can also include mail from HM Courts & Tribunals Service, Government Gateway and the Intellectual Property Office.
The registered office address can also be used as the directors service address but must be added to your order as there is a separate charge to use the address as the directors service address.
See Director Service Address
Official mail can be sent to you via email as a scanned PDF or forwarded to you via mail.
There are no charges to scan and email or forward to you.
Should you need a hard copy of a letter that has been scanned then let us know and it will be sent to you.
To change your companies registered office address you can submit form AD01 (LLAD01 for LLPs) or use Webfiling to change the registered office address electronically.
Should you need help making the update please ask and we will talk you through it.
Yes, we do not charge to scan and email or forward your companies official mail to you.
Let us know how you would like your mail to be forwarded via your admin panel and we will follow these instructions.
By default your account will be set up to use scan and email.
We will need you to supply within 7 days proof of your ID (Passport, driving licence or a government issued ID card) and proof of address (Utility bill, bank statement etc.).
Simply select the required package, complete the order form and make the payment online using WorldPay. Once we have your order your account will be active and ready to use.
As soon as you have submitted your order check your emails as you will receive an automatic email confirming your order and the address to use.